Customer Service Agent (m/w/d) Endkundenbetreuung in Teilzeit (30 Std./Woche) - befristet auf 1 Jahr

STRONG NETWORK. STRONG TEAM.

Become part of one of Europe's leading networks for checkout and digital marketing services. More than 2,300 European partner shops trust our high-quality e-commerce solutions to enhance their business. How? By innovatively integrating artificial intelligence into online marketing. Now it's your turn: Enrich our teams with your ideas, energy, and personality.

WHAT TO EXPECT

Customer Support for Our End Customers in DACH and Other European Countries

• You will support our end customers by handling standard inquiries about the company, our vouchers, sample readings, and other products.
• You will assist us in handling inquiries from all over Europe, with a focus on German-speaking countries.
• You will primarily handle customer inquiries via email, but also by letter or fax.
• You will be our face to our end customers and will therefore work closely with other internal teams to find ways to offer even better deals and services to our end customers.

WHAT WE EXPECT

Communication Talent (m/f/d) with Initial Experience in Customer Support

• You have excellent communication skills, are friendly and courteous.
• You have a full command of both written German and English. Your spelling and grammar are impeccable.
• You efficiently manage recurring tasks and inquiries, and thrive in a team environment, demonstrating reliability and responsibility.
• You have an affinity for online shopping and are proficient in common Microsoft Office tools.
• Ideally, you have already gained some initial experience in end customer support.